Last updated: July 2025
At Cantera Psychiatry, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws and regulations.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes details such as your name, email address, phone number, and any other personal information you voluntarily provide through our website (e.g., when you fill out a contact form or schedule an appointment).
Health Information: If you are a patient, we may collect personal health information in the course of providing psychiatric care. This will be handled in compliance with HIPAA (Health Insurance Portability and Accountability Act) to ensure your health information is secure.
Usage Information: We may collect non-personal information such as your IP address, browser type, operating system, pages visited on our website, and other diagnostic data to improve the user experience and functionality of our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and manage psychiatric care services.
To respond to your inquiries and provide customer support.
To schedule appointments and communicate with you about your care.
To improve our website and services through usage analysis.
To comply with legal and regulatory obligations.
3. How We Protect Your Information
We take the privacy and security of your information seriously and implement appropriate technical and organizational measures to protect it. This includes encryption of sensitive data, secure server hosting, and regular audits to ensure the safety of your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party providers who assist us in operating our website and services (e.g., hosting, email services). These providers are contractually obligated to keep your information confidential and secure.
As Required by Law: We may disclose your information if required by law or to protect our legal rights, such as complying with a subpoena, legal process, or a government request.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance the user experience. Cookies are small data files placed on your device that allow us to recognize you and remember your preferences. You can disable cookies through your browser settings, but this may limit your ability to use certain features of our site.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to track and analyze the behavior of visitors to our website. Google Analytics uses cookies to collect information such as how visitors interact with our website, including the pages they visit and how long they spend on each page. This information helps us improve the performance of our website and deliver a better user experience.
The data collected by Google Analytics is anonymous and cannot be used to identify individuals. However, Google may transfer the information collected to third parties if required to do so by law, or if such third parties process the information on Google’s behalf. For more information on how Google handles data, you can refer to Google’s privacy policy here.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
7. Your Rights and Choices
You have the right to access, correct, or request the deletion of your personal information. You may also opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails you receive.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.